MyColorScreenAdminMyColorScreen (Admin, Themer by MyColorScreen)

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  1. 12 votes
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      4 comments  ·  Bug Reports  ·  Admin →
      MyColorScreenAdminMyColorScreen (Admin, Themer by MyColorScreen) commented  · 

      The reload issue should be fixable by opening your phone's App Manager, finding Themer, and tapping Force Stop. Then, set Themer as your default launcher. If you continue to have problems, contact me at support@themerapp.com.

      As for the screen height toast, this is displayed because you are switching back and forth between two apps with differing available screen resolutions. Are you hiding your navigation bar in Themer, or in another application?

      Since Themer is dependent on available screen resolution to correctly scale widgets, switching to an app with/without a displayed navigation bar will force Themer to display a different set of themes at different sizes. In order to avoid this issue, make sure that Themer's navigation bar is consistent with the navigation bar setting of every app on your device.

    • 6 votes
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        1 comment  ·  Bug Reports  ·  Admin →
        MyColorScreenAdminMyColorScreen (Admin, Themer by MyColorScreen) commented  · 

        Please try tapping on the entire option text for the Notification Toolbar. It is a Lollipop bug causes the box to be checked/unchecked without toggling the toolbar on and off.

      • 1 vote
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          1 comment  ·  Bug Reports  ·  Admin →
          MyColorScreenAdminMyColorScreen (Admin, Themer by MyColorScreen) commented  · 

          You can "unhide" apps through the Settings > Manage App Drawer > Hide Apps menu.

        • 1 vote
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            1 comment  ·  Bug Reports  ·  Admin →

            There is a known issue at the moment where the user can check and uncheck the notification toolbar check box without toggling the bar on or off. Please try tapping on the "Notification Toolbar" text in order to toggle the bar on or off.

          • 6 votes
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              3 comments  ·  Bug Reports  ·  Admin →

              If you have any customization settings through the One Plus One, such as custom icons, please try disabling them before running Themer. The custom settings on the One Plus One device can interfere with Themer, causing the very issue you describe.

            • 1 vote
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                1 comment  ·  Bug Reports  ·  Admin →

                I'm sorry that you're running into problems in changing custom icon packs for the app drawer. Can you please let me know which icon pack you are using, and if you are receiving any error messages when applying the pack in the Manage App Drawer menu?

              • 1 vote
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                  1 comment  ·  Bug Reports  ·  Admin →

                  Have you unlocked widgets through the Advanced Settings menu? You will need to unlock widgets before you can long press and resize widgets.

                • 5 votes
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                    1 comment  ·  Bug Reports  ·  Admin →

                    Are you running a custom ROM or any customized screen resolution settings? Do any error messages appear when you try to access the theme store?

                  • 4 votes
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                      1 comment  ·  Bug Reports  ·  Admin →
                      MyColorScreenAdminMyColorScreen (Admin, Themer by MyColorScreen) commented  · 

                      Thank you for bringing this to our attention. What phone and Android version are you currently running?

                    • 1 vote
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                        1 comment  ·  Bug Reports  ·  Admin →

                        Themer does not have the feature to automatically place app icons on homescreens after the app is installed. You will need to manually drag them to the homescreen from within Themer's app drawer.

                      • 60 votes
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                          3 comments  ·  Bug Reports  ·  Admin →

                          The issue that you are describing does not sound related to Themer being dropped from memory. Please try entering your phone's App Manager and Force Stopping Themer.

                          Let me know if you have any further questions.

                        • 10 votes
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                            3 comments  ·  Bug Reports  ·  Admin →

                            I'm sorry that you're running into this problem. Can you please let me know if the apps that are resetting their categorization are installed to your internal memory or your external sd card? We know of an issue where apps installed to the external sd card go back to default after a reboot, so let me know if this is not the case with your phone.

                          • 1 vote
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                              2 comments  ·  Bug Reports  ·  Admin →
                              MyColorScreenAdminMyColorScreen (Admin, Themer by MyColorScreen) commented  · 

                              While I'm not familiar with the SimpleKat ROM for the Galaxy S3, based on what you are saying it sounds like this ROM is changing your phone's DPI. Themer only supports devices that are running on their stock resolution and DPI. This is why you are seeing scaling problems on your phone.

                              Let me know if you have any further comments or questions. Feel free to drop a comment here, or email us directly at support@themerapp.com.

                            • 1 vote
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                                1 comment  ·  Bug Reports  ·  Admin →
                                MyColorScreenAdminMyColorScreen (Admin, Themer by MyColorScreen) commented  · 

                                The icons on the theme are not available individually. If you would like to get the camera icon back, you need to restore the entire theme.

                                In order to do this, just access the Themer store and apply the Dark Autumn theme again. If you saved a previous version of this theme, you will be prompted to choose between the Saved version and a New version. If you did not save a version you want to use, tap the option "New."

                              • 5 votes
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                                  1 comment  ·  Bug Reports  ·  Admin →
                                  MyColorScreenAdminMyColorScreen (Admin, Themer by MyColorScreen) commented  · 

                                  I'm sorry that you are running into this issue. Can you please let me know here, or through the direct support email support@themerapp.com, what your phone and Android version are?

                                • 15 votes
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                                    2 comments  ·  Bug Reports  ·  Admin →
                                    MyColorScreenAdminMyColorScreen (Admin, Themer by MyColorScreen) commented  · 

                                    I'm sorry that you are running into this bug. Please try the following:

                                    1. Open app drawer and drag Themer shortcut to the "i" at the top of the screen.
                                    2. From the app info screen, tap "Force Stop"
                                    3. Return to Themer.

                                    This should resolve the reload bug that you are seeing. If you have further issues, or any additional questions, please let me know here, or directly at support@themerapp.com

                                  • 1 vote
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                                      1 comment  ·  Bug Reports  ·  Admin →
                                      MyColorScreenAdminMyColorScreen (Admin, Themer by MyColorScreen) commented  · 

                                      I'm sorry that you are having an issue using the latest update to Themer. Does the Smart Category reappear after you have opened applications on your phone? If not, please let me know what phone and Android version you are running, either here in the forum or at support@themerapp.com

                                    • 1 vote
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                                        1 comment  ·  Bug Reports  ·  Admin →
                                        MyColorScreenAdminMyColorScreen (Admin, Themer by MyColorScreen) commented  · 

                                        I'm sorry that you are experiencing an issue with the update. Can you please let me know the message that you are receiving, and what version of Android you are using? You can respond here, or email directly to support@themerapp.com

                                      • 8 votes
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                                          1 comment  ·  Bug Reports  ·  Admin →
                                          MyColorScreenAdminMyColorScreen (Admin, Themer by MyColorScreen) commented  · 

                                          Themer will display all calendars by default for some devices. To fix this, please do the following:

                                          1. Long press the screen and tap Advanced, and Unlock Widgets
                                          2. Long press the calendar widget and press Configure
                                          3. At the main configuration screen, tap on Calendar to Display
                                          4. Choose only the calendars you wish to see, and then use the Back button to return to your theme
                                          5. Lock the widgets again by performing Step 1.

                                          If you have any questions, please send them to support@themerapp.com.

                                        • 6 votes
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                                            1 comment  ·  Bug Reports  ·  Admin →
                                            MyColorScreenAdminMyColorScreen (Admin, Themer by MyColorScreen) commented  · 

                                            There are issues with widget scaling on the Nexus 6 that we are aware of, which is why we have temporarily removed the device from our supported devices list. We will allow Nexus 6 users to download Themer again once we have solved the incompatibility problem. We are sorry for the inconvenience.

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